Service News

About Hot Spring Spa
of North County

Hot Spring Spa of North County started in Escondido California in 1985. As the family business grew, so did showroom space. Now, the showroom proudly displays the best the industry has to offer in over 5000 square feet.

A great deal of research has been spent in selecting each of the products that we offer. We too are customers as we select products to sell and manufacturers to do business with. The first spa the family owned was a Hot Spring Spa dating back to 1978...it still works fine! We wanted more families to receive the same enjoyment, satisfaction and relaxation that we had for so many years so we opened our doors in 1985 carrying Hot Spring Spas. In 1987, we added Finnleo Saunas into our product mix. Having close Scandinavian ties, we understood and appreciated the many health benefits associated with saunas. We wanted to sell a true, authentic Finnish sauna as opposed to an "Americanized" sauna. Finnleo Saunas was selected for their quality, innovative heaters and true Finnish woods. In addition to our traditional Finnish Saunas, we also offer infrared heat therapy rooms from Finnleo. Above ground pools was added into the product offering in 1990. Originally, we offered metal wall pools in addition to our soft sided pools but now strictly specialize in the sales of KD pools and the Flexipool. In the early 1990's, Finnleo steam bath equipment was added as a wonderful compliment to the sauna products. In 1992, Hot Spring Spas introduced the Tiger River line of spas and then later the Solana, Hot Spot and Freeflow Spas came to round out our spa offerings. Now, we are importing a beautiful line of outdoor furniture products.

Throughout our years in business, we have always strived to offer quality products with quality accessory items and support products. Just as we research our larger products, we also research such products as chemicals, toys, gazebos, steps and other spa, pool, sauna accessories or outdoor furniture items. If we wouldn't own it ourselves, we wouldn't sell it.

Our Awards

As a business, we are proud to be the recipient of several awards for outstanding service and performance. Some of the awards we have received since 1985 include:

1994:	Best Service Dept. in Country by Watkins Manufacturing
1995:	One of Top 100 pool/spa/sauna company in U.S. as voted by Aqua Magazine
1995:	Regional Dealer of the Year by Watkins Manufacturing
1996:	One of Top 100 pool/spa/sauna company in US as voted by Aqua Magazine
1997:	One of Top 100 pool/spa/sauna company in US as voted by Aqua Magazine
1998:	Regional Dealer of the Year by Watkins Manufacturing
1998:	One of Top 100 pool/spa/sauna company in US as voted by Aqua Magazine
1999:	Professional Sales Award for web site
1999:	One of Top 100 pool/spa/sauna company in US as voted by Aqua Magazine
1999:	Gold Club dealer by Finnleo Saunas
2000:	Awarded Silver Club award for sales performance by Watkins Manufacturing.
2000:	Inducted in the Aqua Magazine Hall of Fame for recognizing 5 consecutive years of professionalism in the areas of customer service, promotion, store design, product knowledge, community involvement and quality craftsmanship. As of 2000, there are 26 companies in the Aqua Hall of Fame and we are the ONLY company in the state of California. (more may be added in future years)
2001:	Recipient of KD Pools/Zodiac dealer recognition award.
2002:	Selected "Best Swimming Pool Company" in San Diego by residents who voted at www.bestof.com
2002:	Awarded Gold Club award for sales performance by Watkins Manufacturing.
2003-2004:	First Innaugural recipient of the "Sisu Award--Best All Around Dealer" for Finnleo Saunas. This award includes best overall Display, staff, service, advertising and promotion.
2003-2004:	First Innaugural Recipient of the "Best Sauna and Steam Service Dealer" for Finnleo Saunas.
2004:	2003-2004 Golden Web Award.
2004- 2005:	Second year in a row recipient of the "Best Sauna and Steam Service Dealer" for Finnleo Saunas.

Our Manufacturer Awards and Industry Innovations

Since 1986, Consumer Digest^® has rated spas five times. Each time, a spa from the makers of Hot Spring spas has received a Best Buy^® award. No other spa manufacturer can make that claim.

A partial list of awards our spa manufacturer has earned is below:

Consumer Digest Awards:

John Holcomb Silver Award for technological innovation:

1987:	First recipient of award ever given for advancing the portable spa industry
1997:	Only second time recipient of this prestigious award given for technological advances with non-water contact No Fault Heater
2000:	Only third time recipient of this award for advancing the spa industry with non-maintenance exterior siding (Everwood)

Safety and Quality Ratings:

First 115 volt spa with U.L. Listing

First US spa with CSA (Canadian Standards Association) certification

First US spa with TUV (German Product Safety) certification

ISO 9001 certification by Lloyd's Register

Product Innovations:

Spa Manufacturer Affiliations:

Hot tub industry's exclusive, Proud Sponsor of the Arthritis Foundation

Hot tub industry's exclusive, Proud Sponsor of the National Sleep Foundation

Owned by Masco Corporation, a Fortune 500 company

In addition to winning multiple booth awards for product displays in national trade conferences, Finnleo Saunas has led the sauna industry with some industry firsts as well:

Sauna Product Innovations:

We would like to invite you in for a closer look at the products we carry. We look forward to demonstrating the products that we carry and answer any questions that you may have. For those outside of our immediate area, we will gladly send a brochure out to you. Please e-mail us your address and indicate which of our products interest you. Your trust in us is very important so please feel free to review our Privacy Policy.