Watkins Manufacturing Corporation ("Watkins") warrants to the original consumer purchaser ("you") the following about your new Hot Spring portable spa, when purchased from an authorized dealer/service provider ("dealer").
Watkins warrants the Endurol® and acrylic surface material of the Hot Spring® portable spa to be free from defects in materials and workmanship for seven years. Additionally, the Endurol® or acrylic surface material is structurally warranted not to leak for a period of seven years. The Endurol® and acrylic surface material is non-permeable and will not absorb odors, bacteria or pollutants.
Watkins warrants the Hot Spring® spa against leaks caused by defects in manufacturing and workmanship for five years. This warranty specifically covers leaks from the wall fittings, jet fittings, internet plumbing, internal glue joints, drains, hoses, and all bonded parts.
Watkins warrants the electrical components, pumps, Moto-Massage® jets, air valves, levers, bezels and other Hot Spring spa components against defects in materials and workmanship for five years. Some parts, most of which can be changed out without the use of tools, such as filter cartridges, filter lid, spa pillows, and cover locks, are not included in this warranty, but are warranted to be free from defects in materials and workmanship at the time of delivery. Spa covers and other spa accessories are specifically excluded from this warranty, although they may be covered by other warranties. Please check with your Hot Spring® Dealer for details.
5 YEAR NO-FAULT® HEATER WARRANTY
Watkins unconditionally warrants the NO-FAULT® heater to be free from defects in materials and workmanship for five years. This warranty defines unconditional, with the exclusion of commercial or industrial use, and improper installation, as warranty coverage provided that the component has failed to operate properly within the spa's system.
5 YEAR EVERWOOD® CABINET WARRANTY
Watkins warrants the Everwood® cabinet material to be free from defects in material and workmanship for five years. This warranty specifically covers the cabinet's structural integrity (exclusive of surface stain), including the materia and assembly.
The Everwood® cosmetic finish is warranted to be free from defects in materials and workmanship at the time of initial delivery. Fading and weathering of the surface will occur naturally over time, and are not defects. To restore the appearance of the Everwood® cabinet, refer to the spa Owner's Manual for proper care and maintenance instructions.
The plywood siding on the Custom Cabinet (CC) spa is specifically excluded from this warranty, although it is warranted to be free from defects in materials and workmanship at the time of delivery. Please refer to the spa Owner's Manual for proper maintenance instructions.
1 YEAR LED LIGHT ASSEMBLY WARRANTY
Watkins warrants the LED light assemblies, which consists of all lights within the spa, including the underwater and bartop lighting, to be free from defects in materials and workmanship for one year.
1 YEAR TRIM (TILE) WARRANTY
The following applies to all of the warranties listed above:
EXTENT OF WARRANTY:
Watkins or its Authorized Service Agent will repair any defects covered by this warranty. Except as described herein, you will not be charged for parts, labor or the freight costs for parts necessary to repair the spa for defects covered by this warranty. In some cases, the servicing dealer may charge you a reasonable repairperson travel/service charge that is not covered by this warranty. Please contact the dealer for information regarding any such charges.
* All dedicated circuits intended to operate Watkins 110v spa models should be installed by a licensed electrician in accordance with local codes. All subpanels to operate 230v models must be installed by a licensed electrician in accordance with local codes.
* Watkins Manufacturing Corporation maintains a list of approved accessories and reserves the right to withhold warranty payments for damage caused by accessories not included on this approved list. To obtain warranty approval on any accessory or add-on, contact the National Warranty Service Manager at the telephone number listed above, prior to installation. For a copy of the international Warranty, see your dealer.
*Specifications, colors, and surface materials subject to change without notice. Not all features are available on all products.
HOT SPRING SPA OF NORTH COUNTY