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5 YEAR
no-leak shell
warranty |
Watkins warrants against water loss due to defects in the spa shell for a period of five years. |
No Leak Warranty
2 YEAR – Mallorca and Sorrento
1 YEAR – Trinidad and Tobago |
Watkins warrants the Hot Spot spa against leaks caused by defects in manufacturing and workmanship – two years for Mallorca and Sorrento, one year for Trinidad and Tobago. This warranty specifically covers leaks from the wall fittings, jet fittings, internal plumbing, internal glue joints, drains, and all bonded parts including the filter compartment and light lens. |
Surface Warranty
2 YEAR – Mallorca and Sorrento
1 YEAR – Trinidad and Tobago |
Watkins warrants the electrical components, pumps, jets, air valves, levers, bezels and other Hot Spot spa components against defects in materials and workmanship – two years for Mallorca and Sorrento, one year for Trinidad and Tobago. Some parts, most of which can be changed out without the use of tools, such as filter cartridges, filter lid, spa pillows and cover locks, are not included in this warranty, but are warranted to be free from defects in materials and workmanship at the time of delivery. Spa covers and other spa accessories are specifically excluded from this warranty, although they may be covered by other warranties. |
NO-FAULT® Heater Warranty
2 YEAR – Mallorca and Sorrento
1 YEAR – Trinidad and Tobago |
Watkins unconditionally warrants the No-Fault heater to be free from defects in materials and workmanship – two years for Mallorca and Sorrento, one year for Trinidad and Tobago. This warranty defines unconditional as warranty coverage without exception provided that the component has failed to operate properly within the spa's system. |
| EXTENT OF WARRANTY |
This warranty extends only to the original consumer purchaser of the Hot Spot spa when purchased and originally installed within the boundaries of the United States. This warranty begins on your delivery date of the spa. This warranty terminates upon any transfer of ownership, or if the spa is installed or relocated outside the boundaries of the United States by the original consumer purchaser prior to the expiration of the warranty period. |
| WARRANTY PERFORMANCE |
To make a claim under this warranty, contact your dealer. In the event you are unable to obtain service from the dealer, please contact Watkins Manufacturing Corporation, 1280 Park Center Drive, Vista, California, 92081, Attn: Customer Service Department (800) 274-9958 or via e-mail, custserv@watkinsmfg.com. You must give Watkins and/or your dealer written notice of any warranty claim, along with a copy of your original purchase receipt indicating the date of the purchase, within ten (10) days of the time you discover the claim. Watkins reserves the right to inspect the malfunction or defect on location.
Watkins or its Authorized Service Agent will repair any defects covered by this warranty. Except as described herein, you will not be charged for parts, labor or the freight costs for parts necessary to repair the spa for defects covered by this warranty. In some cases, the servicing dealer may charge you a reasonable repairperson travel/service charge that is not covered by this warranty. Please contact the dealer for information regarding any such charges. |
| LIMITATIONS |
Except as described above, this warranty does not cover defects or damage due to normal wear and tear, improper installation, alteration without Watkins' prior written consent, accident, acts of God, misuse, abuse, commercial or industrial use, use of an accessory not approved by Watkins, failure to follow Watkins' Pre-Delivery Instructions or Owner's Manual, or repairs made or attempted by anyone other than an authorized representative of Watkins. Alteration includes, but is not limited to, any component or plumbing change, or electrical conversion. Visit www.hotspotspas.com or contact your dealer for a list of manufacturer approved accessories. |
| DISCLAIMER |
TO THE EXTENT PERMITTED BY LAW, WATKINS SHALL NOT BE LIABLE FOR LOSS OF USE OF THE SPA OR OTHER INCIDENTAL OR CONSEQUENTIAL COSTS, EXPENSES, OR DAMAGES, INCLUDING BUT NOT LIMITED TO THE REMOVAL OF ANY DECK OR CUSTOM FIXTURE OR ANY COST TO REMOVE OR REINSTALL THE SPA, IF NEEDED. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you. ANY IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THE APPLICABLE WARRANTY STATED ABOVE. Some states do not allow limitations on how long an implied warranty may last, so the above limitations may not apply to you. |
| LEGAL REMEDIES |
This warranty gives you specific legal rights, and you may have other rights which vary from state to state. |
WATKINS MANUFACTURING CORPORATION
The Home Relaxation Specialists
1280 Park Center Drive, Vista, California 92083
HOT SPRING SPA OF NORTH COUNTY
1366 West Valley Parkway
Escondido, CA 92029
Phone: 760-746-0605
Toll Free: 1-877-821-5536
Fax: 760-746-6799
E-Mail Us
| Hours: |
Monday - Saturday 9:00 am to 6:00 pm |
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Sunday 11:00 am to 5:00 pm |
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Site Map Hot Spring Spa of North County is an authorized dealer
for Watkins Manufacturing, makers of Hot Spring Portable Spas
and Hot Tubs. For additional information on product warranty,
features and benefits, etc., please visit the Watkins Manufacturing
site.
Hot Spring Spa of North County is a division of Spa Star Inc. (a California Corporation) and also known as Finnleo Saunas of the West (Ca license #B-834535)
Copyright © 1997-2006 by HotSpring ©
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