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5 YEAR
no-leak shell
warranty |
Watkins Manufacturing Corporation warrants against water loss due to defects in the spa shell for a period of five years from the original purchase date. |
1 YEAR
shell surface
warranty |
Watkins Manufacturing Corporation warrants the interior surface of the spa shell against blistering, cracking or delaminating for a period of one year from the original purchase date. |
1 YEAR
no-leak plumbing warranty |
Watkins Manufacturing Corporation warrants the factory-installed plumbing components not to leak for a period of one year from the original purchase date. This warranty specifically covers leaks from jet fittings, internal plumbing, internal glue joints and hoses. |
1 YEAR equipment/controls warranty |
Watkins Manufacturing Corporation warrants the electrical components, specifically the pump, heater and control system, against malfunctions due to defects in materials or workmanship for a period of one year from the original purchase date. |
| OTHER WARRANTIES |
Filter cartridges, light bulbs, cover locks, fuses, headrests and cabinet finish are not included in this warranty, but are warranted to be free from defects in materials and workmanship at the time of delivery to the original consumer purchaser. The cabinet is warranted against malfunction due
to defects in workmanship and materials for a period of one year from the original purchase date. This warranty does not provide coverage for the insulated cover or any item attached to or installed on the spa after the date of manufacture (including ozone systems) although they may be covered under other warranties. Please check with an authorized Watkins Manufacturing Corporation retailer for details. |
| EXTENT OF WARRANTY |
This warranty applies to Oasis Portable Spas manufactured after January 1, 2000 and sold by an authorized Watkins Manufacturing Corporation retailer within North America. This warranty is given only to the original consumer purchaser and terminates upon any transfer of ownership. |
| WARRANTY PERFORMANCE |
In the event of a defect covered under the terms of the warranty, please notify the Watkins Manufacturing customer service department at (800) 669-1881, x. 432 as soon as possible and use all reasonable means to protect the spa from further damage. Upon proof of purchase, a designated service representative will correct the defect subject to the terms and conditions contained in this warranty. There will be no charge for parts or labor to repair the defect, although you may be assessed reasonable repairperson travel charges. If it is determined that repair of the covered defect is not feasible we reserve the right to instead, provide a replacement spa equal
in value to the original purchase price of the defective spa. |
| ACTS INVALIDATING WARRANTY |
This warranty is void if the Oasis spa has been subjected to alterations, neglect, misuse or abuse; if any repairs have been attempted by anyone other than a Watkins Manufacturing Corporation authorized service representative; or if failure is caused by accidents, acts of nature, or other causes beyond the control of Watkins Manufacturing Corporation. Alterations shall include any component or plumbing change, electrical conversion, or addition of alternate sanitation or
heating systems which contribute to component or unit failure. Neglect, misuse and abuse include any installation, operation or maintenance of the spa other than in accordance with the Owner's Manual or use for which the spa is not designed. Specifically, damage caused by operation of the spa at water temperatures outside the range of 32ƒF and 120ƒF, damage caused by dirty, clogged or calcified filter cartridges, damage to the spa surface caused by improper use of chemicals, allowing undissolved spa sanitizing chemicals to lie on the surface, damage caused by improper pH balance, improper calcium, hardness level, or other improper water chemistry, damage to the spa surface caused by leaving the spa uncovered and in direct sunlight, damage caused by allowing solar blankets to be stored in the folded position on the top lip of the spa and damage caused by failure to provide even and sufficient support for the spa are considered abuses and may invalidate this warranty. Commercial applications are excluded from all warranty coverage. |
| DISCLAIMERS |
Watkins Manufacturing Corporation or any of its authorized agents shall not be held liable for injury or loss of use of your spa or other incidental or consequential costs, expenses or damages, which may include but no limited to the removal of a permanent deck or other custom fixture or the necessity for crane removal. In no event shall Watkins Manufacturing
Corporation be liable for any reason or cause, in excess of the amount paid for the product. No other warranties, expressed or implied, are valid. No agent, dealer, distributor, service
company or other party is authorized to change, modify or extend the terms of this warranty. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. |
| LEGAL RIGHTS |
This warranty gives you specific legal rights, and you may also
have other rights, which vary from state to state.
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WATKINS MANUFACTURING CORPORATION
The Home Relaxation Specialists
1280 Park Center Drive, Vista, California 92083
HOT SPRING SPA OF NORTH COUNTY
1366 West Valley Parkway
Escondido, CA 92029
Phone: 760-746-0605
Toll Free: 1-877-821-5536
Fax: 760-746-6799
E-Mail Us
| Hours: |
Monday - Saturday 9:00 am to 6:00 pm |
| |
Sunday 11:00 am to 5:00 pm |

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Site Map Hot Spring Spa of North County is an authorized dealer
for Watkins Manufacturing, makers of Hot Spring Portable Spas
and Hot Tubs. For additional information on product warranty,
features and benefits, etc., please visit the Watkins Manufacturing
site.
Hot Spring Spa of North County is a division of Spa Star Inc. (a California Corporation) and also known as Finnleo Saunas of the West (Ca license #B-834535)
Copyright(C) 1997-2005 by HotSpring(C)
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