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TIGER RIVER LIMITED WARRANTY7 Year Surface/Structural Warranty Watkins warrants the acrylic surface material of the Tiger River portable spa to be free from defects in materials and workmanship for seven years. Additionally, the acrylic surface material is structurally warranted not to leak for a period of seven years. The acrylic surface material is non-permeable and will not absorb odors, bacteria or pollutants. 5 Year Component Warranty Watkins warrants the electrical components, pumps, air valves, levers, bezels and other Tiger River spa components against defects in materials and workmanship for five years. Some parts, most of which can be changed out without the use of tools, such as filter cartridges, filter lid, spa pillows and cover locks, are not included in this warranty, but are warranted to be free from defects in materials and workmanship at the time of delivery. Spa covers and other spa accessories are specifically excluded from this warranty, although they may be covered by other warranties. Please check with your Tiger River Dealer for details. 5 Year NO-FAULT® Heater Warranty Watkins unconditionally warrants the NO-FAULT heater to be free from defects in materials and workmanship for five years. This warranty defines unconditional as warranty coverage without exception provided that the component has failed to operate properly within the spa's system. 5 Year No Leak Warranty Watkins warrants the Tiger River spa against leaks caused by defects in manufacturing and workmanship for five years. This warranty specifically covers leaks from the wall fittings, jet fittings, internal plumbing, internal glue joints, drains, and all bonded parts including the filter compartment and light lens. 3Year SureWood® Cabinet Warranty Watkins warrants the SureWood cabinet material to be free from defects in materials and workmanship for three years. This warranty specifically covers the cabinet s structural integrity (exclusive of surface stain), including the SureWood and framing material, and all bonded joints. The SureWood cosmetic finish is warranted to be free from defects in materials and workmanship at the time of initial delivery. Fading and weathering of the surface will occur naturally over time, and are not defects. To restore the appearance of the SureWood cabinet, refer to the spa Owner's Manual for proper care and maintenance instructions. 1Year LED Light Watkins warrants the LED light assemblies, which consists of all lights within the spa including the main light and lighting of any water feature, to be free from defects in materials and workmanship for one year. The following applies to all of the warranties listed above: Extent of Warranty This warranty extends only to the original consumer purchaser of the Tiger River spa when purchased and originally installed or relocated within the boundaries of the United States. This warranty begins on your delivery date of the spa. The Tiger River spa warranty terminates upon any transfer of ownership, or if the spa is installed or relocated outside the boundaries of the United States by the original consumer purchaser prior to the expiration of the warranty period. Warranty Performance To make a claim under this warranty, contact your dealer. In the event you are unable to obtain service from the dealer, please contact Watkins Manufacturing Corporation, 1280 Park Center Drive, Vista, California, 92081, Attn: Customer Service Department (800) 591-1001 or via e-mail, custserv@watkinsmfg.com. You must give Watkins and/or your dealer written notice of any warranty claim, along with a copy of your original purchase receipt indicating the date of the purchase, within ten (10) days of the time you discover the claim. Watkins reserves the right to inspect the malfunction or defect on location. Watkins or its Authorized Service Agent will repair any defects covered by this warranty. Except as described herein, you will not be charged for parts, labor or the freight costs for parts necessary to repair the spa for defects covered by this warranty. In some cases, the servicing dealer may charge you a reasonable repairperson travel/service charge that is not covered by this warranty. Please contact the dealer for information regarding any such charges. Limitations Except as described above, this warranty does not cover defects or damage due to normal wear and tear, improper installation, alteration without Watkins prior written consent, accident, acts of God, misuse, abuse, commercial or industrial use, use of an accessory not approved by Watkins, failure to follow Watkins Pre-Delivery Instructions or Owner's Manual, or repairs made or attempted by anyone other than an authorized representative of Watkins. Alteration includes, but is not limited to, any component or plumbing change, or electrical conversion. Disclaimers TO THE EXTENT PERMITTED BY LAW, WATKINS SHALL NOT BE LIABLE FOR LOSS OF USE OF THE SPA OR OTHER INCIDENTAL OR CONSEQUENTIAL COSTS, EXPENSES, OR DAMAGES, INCLUDING BUT NOT LIMITED TO THE REMOVAL OF ANY DECK OR CUSTOM FIXTURE OR ANY COST TO REMOVE OR REINSTALL THE SPA, IF NEEDED. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you. ANY IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THE APPLICABLE WARRANTY STATED ABOVE. Some states do not allow limitations on how long an implied warranty may last, so the above limitations may not apply to you. Legal Remedies This warranty gives you specific legal rights, and you may have other rights which vary from state to state. Customer Service For emergency service, contact your Factory Authorized Service Agent (selling dealer) immediately. If you do not know who your local representative is, contact the Watkins Manufacturing Corporation Customer Service Department at 1280 Park Center Drive, Vista, California 92081, or call (800) 234-9961. * Watkins Manufacturing Corporation maintains a list of approved accessories and reserves the right to withhold warranty payments for damage caused by accessories not included on this approved list. To obtain warranty approval on any accessory or add-on, contact the National Warranty Service Manager at the telephone number listed above, prior to installation. For a copy of the international Warranty, see your dealer. ** Operation of the spa does not mean "use" of the spa! Watkins Manufacturing Corporation does not recommend using the spa if the water temperature is above or below the spa's control panel temperature range. Specifications, colors, and surface materials subject to change without notice. Not all features are available on all products. Printed in USA. Hot Spring, Tiger River, Siberian, Bengal, Sumatran, Comfort Control, CoverCradle, EverFresh, FootWell, FreshStart10,000, FreshWater, FreshWaterAg+, GlideRite, IQ 2020, Jet-Cluster, JetStream, No-Fault, Precision, Silent Flo 5000, SmartJet, SureWood, UpRite, and Wavemaster are trademarks of Watkins Manufacturing Corporation. Delta is a trademark of Masco Corporation of Indiana. Merillat is a trademark of Merillat Industries, Inc. Baldwin is a trademark of Baldwin Hardware Corporation. The National Sleep Foundation is a nonprofit organization promoting sleep education, advacacy and research—www.sleepfoundation.org. All 230v models must be installed by a licensed electrician in accordance with local codes. US Patent #5,647,736; #5,810,257; #5,810,262; #5,924,850 and other patents pending. HOT SPRING SPA OF NORTH COUNTY
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